State Farm® Insurance Agent Luis Garcia

"Luis and Andrea were the absolute best to work with! The BEST State Farm and Insurance agency I have ever worked with, no doubt about that. They knew exactly what I needed and they were able to put together and deliver a quote for my home & auto super quick. I was completely autopay, and ready to go, Fully insured in 24 hours!! Highly recommend! Thank you!!"

"I recently had the pleasure of working with Lu Valle from State Farm, and I must say, he was incredibly helpful in helping me understand how insurance works. Lu took the time to explain all the nuances and details in a way that was easy to grasp. His patience and knowledge made the whole process much less daunting. I'm grateful for his assistance and would highly recommend Lu Valle to anyone looking for guidance with their insurance needs. Thank you, Lu, for your exceptional service!"

"Wow! I just had the greatest first experience ever for such an important decision in my life!!! Ever since I started getting auto insurance, I've been use to using my previous auto insurance, Active Insurance. They have a 3rd party that they work with called Unique Insurance/ Pronto Insurance Agency. I recently got a new car using their insurance but due to the fact that I felt that they were pretty expensive, I decided to shop around for different insurance and heard about how affordable State Farm was, which is how I came across Luis. I explained to Luis how much I pay at active along with some other important info. Luis gave me a quote and explained lots of good deals and packages to me and how much more money I can be saving compared to now. He was extremely helpful, knowledgable, patient and kind. After discussing all these things with him, my partner and brother, I decided to go with State Farm. Now here's were things get good. I had to cancel my Active Insurance and had experienced some poor customer service from one of their representative's in the payment department who told me that I wouldn't get refunded and that I had to wait the whole month until the contract cancelled, all while laughing at me and dismissing me. When I told Luis we called back together and spoke with them. I would just like to say that Luis is definitely a strong State Farm representative who stands for his customer. he stood up for me in the most professional way that led to me getting the proper results I should have got initially on my own. Thank you so much Luis for everything that you've done for me today! I'm so happy to now be apart of the State Farm Family. I pay less and I get more! As the song goes " Like a good neighbor State Farm is there!""

"Andrea me explico con mucha amabilidad acerca de la aseguranza de casa y de autos que adquirí, contestó todas mis preguntas una por una , ayudo a mis hijos con sus pólizas de autos también Es una agencia confiablle y se preocupan por darte los mejores precios en sus pólizas ."

"Excellent customer service! Especially when I needed it the most. Daisy is a hardworking point of contact. When I was trying to buy a new car she helped me prepare in getting insured. Her knowledge and true value in her customer’s needs and wants was really what cemented me in choosing State Farm. She would go above and beyond; worked around my busy schedule to answer my many questions and concerns. Very satisfied with the way she was attentive and respectful. It’s so hard nowadays to find people like this with strong work ethics. (Should have left a review back in July) The true moment where she continued to lend a helping hand was November - January. I had to get my windshield replaced. She helped me find the right channels to file a claim set an appointment and get it fixed. Wish this was the end of it and although the windshield was replaced. The shop broke a bracket within the molding plastic piece of the windshield frame. The auto glass now shop was a nightmare. Giving me the go around. Daisy did not leave me fend for myself. When I say she went above and beyond. She did just exactly that! She was on three way calls, called the shop on multiple occasions, talked with shop’s upper management, she was constantly communicating with Luis. The shop after multiple attempts to get car issue resolved, last straw was yesterday for me. I had called to set an appt @ 4:30pm and I was at the shop at 4:28. The shop was closed. I documented everything and took pictures. Both Daisy and Luis escalated the issue to shop’s upper management. Today January 9th, a technician was sent to go to where I was located to get it fixed. It finally got fixed. I am happy. More than anything though, the fact that I never felt abandoned. I had a good support system. I feel very grateful. I don’t think I’ll be able to thank them enough. I have trust that in the bigger situations that might present themselves they will be there 100% every step of the way. I recommend, if anyone is looking for car and life insurance to sign up through Daisy and Luis. I am confident that you will feel like I felt…like I was really protected."

"Just wanted to update my review: I’ve been working with Ruben for over a year and a half now and the customer service is still incredible just like when I barely expressed interest. Throughout this last year and a half some questions came up and he was always there to help me. It's truly customer service like this that makes me want to be a life long customer here! Worked with Ruben Flores, he was very helpful in helping me find renters and auto insurance. As there are many insurance providers out there, his transparency, great customer service, and helping me understand the policies ultimately made me pick State Farm."

"Our policies have been with the office of agent Luis Garcia for over a year now and we have never been disappointed. Everyone in this office has exceeded our expectations on a regular basis. I would like to specially thank Daisy Torres today, my wife reached out to Daisy yesterday at the end of the day with an issue regarding the certificate of insurance for my business, and before the office was even open today, the issue was taken care of by her. Not only that, she continued following up via email to ensure everything was taken care of and to my customer's satisfaction. Thank you for your hard work and dedication."